The weather just began getting warmer a few days ago. I'm feeling as if I should be cleaning; getting the store ready to reopen for the upcoming summer season; placing merchandise orders and building new displays, but that's now part of my past. For the last nineteen years all those things took place in March and April, and now for the first time there is an empty space.
I'm looking for a job, and have been ever since the shop closed. I didn't expect to find much available during the winter but now that many businesses are gearing up for the summer there should be plenty of options. Maybe I'll have to work some weekends but likely not all, and that's something most people would want, rather than working every Saturday and Sunday for months as I've done. A day off will likely be a "normal consideration" so the crushing non-stop schedule that had become routine throughout the summer is behind me. There are some great little businesses, amusement parks, and attractions around here and if I'm lucky I'll get to work for some of the long-time local owners....
What I can't find is my passion. That thing that makes you want to jump out of bed in the morning is gone, and along with it, the inspiration that used to flow from my fingertips as I created art out of odd things and strange items. To me it seemed like magic when it happened - and given that the ability to create and make things had only come to me in the last five years - it was magic. Only in the last several years was a fragmented brain able to function normally, and with it came this incredible sense of being able to carry an idea or a concept for a sculpture or piece of art - for the first time in my life. Before then? I was a shop owner yes, but after struggling for years was still unable to keep focused enough to actually build something....what grew inside of me then now appears to have died with the store.
Even this series of posts and articles, which during the final 90 days was something I craved to write, has become so difficult. What used to pour out of my heart and mind, so urgently in fact that I'd need to capture my feelings by furiously typing on my phone, has fallen silent. The words are labored and no longer run freely, with this being the first time in months that I'm writing. Caught off guard at seeing some old advertising materials and photos of my shop from the past, I'm somehow brought back to this blog today. But what I want is the ability to feel whole again - not just for a fleeting moment - but to have that peace in my spirit.
I have lost a piece of my soul.
What's it like to close a beloved local shop? There's not much written about the "death of a small business" but Sweets 'N' Treats had a story. Established in 1979, my store was a local community icon for 35 years and now it's down to the last few months. I've never "gone quietly" about what I stood for, and as an independent retailer there's much to let go of. #TheFinal90
Showing posts with label locally-owned. Show all posts
Showing posts with label locally-owned. Show all posts
Thursday, March 12, 2015
Sunday, August 17, 2014
Am I becoming a dinosaur?
Concerns from an independent retailer, written in July 2011
Today was a tough one. For eleven hours I've tried to be polite to people coming into my shop. I don't feel it’s best to pounce on them and be pushy, yet I greet everyone with a smile or a hello, mention I'm available when they are ready, feel free to ask any questions, etc. Few have responded; some with a blank stare or grunt; some quick to point out they aren't going to buy anything, just look; several almost seem offended I approached them. Ultimately a large number leave after strolling through as if this was a museum, often claiming an easy excuse like the heat or time of day. Many however do note that this is just like the candy shop of their childhood, they reminisce and point out familiar treats with excitement. But they don't wish to buy here - they'll hold out and find a dollar store nearby they say.
Some have stated my worst fear; that they will wait till tonight when they reach the mega-chain store of choice. Bright, glitzy, neon….those stores are all these things and more; larger, more expensive, offering a buffet of made in China candies. Their employees won't know the difference between two different varieties of chocolates, or the legend of salt water taffy that I keep copies of to pass out to my curious smaller customers. They won't offer a sample of a very taste-specific licorice and discuss the flavors with someone searching for a favorite variety their parents used to buy them years ago, maybe in a tiny shop like mine.
But they will go there to these neon castles which are on every corner, and which in the last few years have crushed every independent in town except mine. Out of more than a dozen small and locally owned shops this is the final stand. Sometimes I wonder if there is anything that could elevate my small business to the “corporate glamour” level these people seem to want - even if there was, it's unlikely I'd be able to pull it off. We ARE the definition of "mom and pop" and what so many used to love and welcome, but to an ever-growing number of people are we perhaps turning into plain or outdated, a relic from the past?
A decade ago it seemed everyone wanted to be here; loved the shop, the history, the atmosphere and the products, but I don't think those things are a selling point anymore. It’s not the familiar layout of a chain store, a reassuringly giant place where no one knows your name. I can't ever complete with mega-mall big box monstrosities; I just never thought that is all people would want.
P.S. After the summer I aggressively worked to update a number of things; lighting, product selection, signage, layout and more; all things I'd been trying to keep up with each year. It's important to note that when a small business has primarily one person in charge that sometimes your vision may not be good enough. I'm not sure that a sole proprietor is the best at seeing "different" or "fresh & new" or "out of the box" when it's just one perspective. So maybe I did fall prey to that and failed to change and grow enough? The following year did bring an increase in positive reactions from many visitors but due to poor management and landlord issues the shopping center declined.
#locallyowned #smallshop #independent #retailer #supportlocal #weareclosing #thefinal90 #fading #momandpop #whyshoplocal #bigboxgiants #ourfinalseason #deathofasmallbusiness #communityicon #belovedlocalshop
Today was a tough one. For eleven hours I've tried to be polite to people coming into my shop. I don't feel it’s best to pounce on them and be pushy, yet I greet everyone with a smile or a hello, mention I'm available when they are ready, feel free to ask any questions, etc. Few have responded; some with a blank stare or grunt; some quick to point out they aren't going to buy anything, just look; several almost seem offended I approached them. Ultimately a large number leave after strolling through as if this was a museum, often claiming an easy excuse like the heat or time of day. Many however do note that this is just like the candy shop of their childhood, they reminisce and point out familiar treats with excitement. But they don't wish to buy here - they'll hold out and find a dollar store nearby they say.
Some have stated my worst fear; that they will wait till tonight when they reach the mega-chain store of choice. Bright, glitzy, neon….those stores are all these things and more; larger, more expensive, offering a buffet of made in China candies. Their employees won't know the difference between two different varieties of chocolates, or the legend of salt water taffy that I keep copies of to pass out to my curious smaller customers. They won't offer a sample of a very taste-specific licorice and discuss the flavors with someone searching for a favorite variety their parents used to buy them years ago, maybe in a tiny shop like mine.
But they will go there to these neon castles which are on every corner, and which in the last few years have crushed every independent in town except mine. Out of more than a dozen small and locally owned shops this is the final stand. Sometimes I wonder if there is anything that could elevate my small business to the “corporate glamour” level these people seem to want - even if there was, it's unlikely I'd be able to pull it off. We ARE the definition of "mom and pop" and what so many used to love and welcome, but to an ever-growing number of people are we perhaps turning into plain or outdated, a relic from the past?
A decade ago it seemed everyone wanted to be here; loved the shop, the history, the atmosphere and the products, but I don't think those things are a selling point anymore. It’s not the familiar layout of a chain store, a reassuringly giant place where no one knows your name. I can't ever complete with mega-mall big box monstrosities; I just never thought that is all people would want.
P.S. After the summer I aggressively worked to update a number of things; lighting, product selection, signage, layout and more; all things I'd been trying to keep up with each year. It's important to note that when a small business has primarily one person in charge that sometimes your vision may not be good enough. I'm not sure that a sole proprietor is the best at seeing "different" or "fresh & new" or "out of the box" when it's just one perspective. So maybe I did fall prey to that and failed to change and grow enough? The following year did bring an increase in positive reactions from many visitors but due to poor management and landlord issues the shopping center declined.
#locallyowned #smallshop #independent #retailer #supportlocal #weareclosing #thefinal90 #fading #momandpop #whyshoplocal #bigboxgiants #ourfinalseason #deathofasmallbusiness #communityicon #belovedlocalshop
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